How to contact Thello for help, information and many other useful things.
Nous parlons français. We speak English. Parliamo italiano.
The list underneath is exhaustive. The addresses that are not listed below (in particular email adresses and social networks) are not managed by Thello and therefore are not official communication channels for Thello.
Online
To book your trip, click here or here To request assistance at the station, fill out our dedicated form. For more information regarding disabled passengers, click ici. For information or technical support, please use this form. If you wish to book for a groupe of more than 10 persons, you can use this same form. Please be aware that reservations for less than 10 persons cannot be arranged through this form. if you want to make a reservation for a smaller group (less than 10 persons) please book here ou here. To submit a claim, complete the appropriate form, available here.
In person
Visit the Thello Boutique at Paris Gare de Lyon and Nice-Ville station!
The Thello boutiques are our Paris and Nice sale points.
In Italy, you can get information on Thello services and book your trips at station ticket offices or travel agencies Trenitalia
By mail
You can send your letters to:
Thello – Customer Service B.P. N ° 10308 , 75563 PARIS CEDEX 12 France
By phone
Our hotline, available 24h/24, provides information about all Thello services.
For specific issues, Thello operators are available from monday till saturday from 9:00 am to 7:00 pm.
Call Centre : +33 1 83 82 00 00 *
* price of a local call, according to the service provider from a land line telephone
Find us on
Your train journey between France and Italy
Please wait while we check prices and availability.
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2019-12-14
These trains are canceled.
2020-03-14
These trains are canceled.
2020-03-15
These trains are canceled.
2020-03-21
These trains are canceled.
2020-03-28
These trains are canceled.
2020-04-19
These trains are canceled.
2020-05-30
These trains are canceled.
2019-05-30
This train is not running between Marseille and Nice.
2019-05-31
This train is not running between Marseille and Nice.
2019-06-01
This train is not running between Marseille and Nice.
2019-06-02
This train is not running between Marseille and Nice.
2019-06-08
This train is not running between Marseille and Nice.
2019-06-09
This train is not running between Marseille and Nice.
2019-06-10
This train is not running between Marseille and Nice.
2019-11-01
This train is not running between Marseille and Nice.
2019-11-02
This train is not running between Marseille and Nice.
2019-11-03
This train is not running between Marseille and Nice.
2019-05-29
This train is not running between Nice and Marseille.
2019-05-31
This train is not running between Nice and Marseille.
2019-06-01
This train is not running between Nice and Marseille.
2019-06-07
This train is not running between Nice and Marseille.
2019-06-08
This train is not running between Nice and Marseille.
2019-06-09
This train is not running between Nice and Marseille.
2019-10-31
This train is not running between Nice and Marseille.
2019-11-01
This train is not running between Nice and Marseille.
2019-11-02
This train is not running between Nice and Marseille.
2019-05-30
This train is not running between Nice and Marseille.
2020-02-01
This train is temporarily closed for sale.
2020-02-08
This train is temporarily closed for sale.
2020-02-15
This train is temporarily closed for sale.
2020-02-22
This train is temporarily closed for sale.
2020-03-01
This train is temporarily closed for sale.
2020-03-07
This train is temporarily closed for sale.
2020-03-08
This train is temporarily closed for sale.
2020-03-13
This train is temporarily closed for sale.
2020-04-04
This train is temporarily closed for sale.
2020-04-05
This train is temporarily closed for sale.
2020-04-18
This train is temporarily closed for sale.
2020-05-09
This train is temporarily closed for sale.
2020-05-10
This train is temporarily closed for sale.
2020-05-16
This train is temporarily closed for sale.
2020-05-17
This train is temporarily closed for sale.
2020-05-21
This train is temporarily closed for sale.
2020-05-22
This train is temporarily closed for sale.
2020-05-23
This train is temporarily closed for sale.
2020-05-24
This train is temporarily closed for sale.
2020-05-29
This train is temporarily closed for sale.
2020-06-06
This train is temporarily closed for sale.
2020-06-07
This train is temporarily closed for sale.
2020-02-01
This train is temporarily closed for sale.
2020-02-08
This train is temporarily closed for sale.
2020-02-15
This train is temporarily closed for sale.
2020-02-22
This train is temporarily closed for sale.
2020-03-07
This train is temporarily closed for sale.
2020-03-08
This train is temporarily closed for sale.
2020-03-13
This train is temporarily closed for sale.
2020-04-04
This train is temporarily closed for sale.
2020-04-05
This train is temporarily closed for sale.
2020-04-18
This train is temporarily closed for sale.
2020-05-09
This train is temporarily closed for sale.
2020-05-10
This train is temporarily closed for sale.
2020-05-16
This train is temporarily closed for sale.
2020-05-17
This train is temporarily closed for sale.
2020-05-21
This train is temporarily closed for sale.
2020-05-22
This train is temporarily closed for sale.
2020-05-23
This train is temporarily closed for sale.
2020-05-24
This train is temporarily closed for sale.
2020-05-29
This train is temporarily closed for sale.
2020-06-06
This train is temporarily closed for sale.
2020-06-07
This train is temporarily closed for sale.
2019-11-21
Events on board of the night train in the dining car tonight
2019-12-19
Events on board of the night train in the dining car tonight
2019-12-26
Events on board of the night train in the dining car tonight
2019-11-22
Events on board of the night train in the dining car tonight
2019-12-20
Events on board of the night train in the dining car tonight
2019-12-27
Events on board of the night train in the dining car tonight
2019-12-27
Due to works on the rail path, these trains are temporarily closed for sale.
2019-12-28
Due to works on the rail path, these trains are temporarily closed for sale.
2019-12-29
Due to works on the rail path, these trains are temporarily closed for sale.
2019-12-27
Due to works on the rail path, these trains are temporarily closed for sale.
2019-12-28
Due to works on the rail path, these trains are temporarily closed for sale.
2019-12-29
Due to works on the rail path, these trains are temporarily closed for sale.
2019-12-04
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure.
2019-12-05
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure.
2019-12-06
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure.
2019-12-07
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure.
2019-12-08
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure.
2019-12-09
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure.
2019-12-10
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure.
2019-12-04
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure. For more information.
2019-12-05
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure. For more information.
2019-12-06
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure. For more information.
2019-12-07
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure. For more information.
2019-12-09
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure. For more information.
2019-12-10
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure. For more information.
2019-12-08
Due to a social movement of the SNCF (French railway), impacts on our traffic are still unknown, trains are suspended for sale. Traffic information of Thello trains will be known 24 hours before departure. For more information.
2019-12-04
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-05
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-06
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-07
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-08
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-09
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-10
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-04
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-05
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-06
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-07
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-08
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-09
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
2019-12-10
Due to a social movement of the SNCF (French railway), we anticipate disturbances on some trains that have then been closed for sale. The real traffic conditions will be known 24 hours before departure.
