Exchange and refund

Modify or cancel your booking. 

Some Thello tickets can be changed or cancelled under conditions. To access the general conditions of sales and carriage, click here.

To check the fares rules for Thello Night train Paris-Venice, click here. 

To check the fares rules for Thello Day train Marseille-Milan, click here. 

To modify a ticket or ask for a refund according to the fare rules, click here.

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Your train journey
between France and Italy

Over 15 years
from 4 to 14 years
(needs seat)
For night trains only
Buy a Carnet #MarseilleMilan