Privacy

Your personal date are only used to answer to your request and / or to make a booking. 

The information will be stocked in our data base and won’t be communicated to a third parts, except if this information are usefull to asnwer to your request and / or to make your booking. 

In accordance with the personal data protection act (loi «informatique et libertés» du 6 janvier 1978), www.thello.com is registered with the CNIL under the number 156 17 07.

As such, you have a right to access and rectify your named information that you can exercise by sending us a message through the online contact form available here or by mail (Thello – 21 rue Camille Desmoulins – 92130 Issy les Moulineaux).

 
Cookies

The thello.com website uses cookies for online purchases and optimisation of the website.

The information collated at the thello.com website is processed in accordance with Thello’s confidentiality policy. When users browse the thello.com website, by default they authorise Thello to store cookies on their browser. If users do not want the thello.com website to store cookies on their browser, they may disable the cookies by changing the settings or options on their browser. This means that some pages at the thello.com website may not function properly.

Internet has many sources of information concerning cookies and web beacons. Those concerned with the possible usages are advised to broaden their knowledge of the subject before deciding whether or not to accept cookies at the sites they visit.

 

What is a cookie?

Cookies are small data files that are sent by a website and are stored on the user’s browser. They keep a temporary record of data concerning site visits and visitors. This means that each time users go to the same website, the system retrieves data concerning their last visit. Cookies do not generate or transmit any viruses. Some cookies are essential for utilisation of the website.

 

What kind of cookies are used on our website?

Cookies help optimise the website by:

  • establishing the proper browsing settings for users.
  • retrieving user preferences (country, language etc.).
  • fixing bugs or allowing useful information to be rapidly retrieved.

The thello.com website also uses cookies, “Web beacons” and “clear GIFs” for analytical and marketing purposes. Thello collates anonymous data concerning utilisation of the site, which it shares with one or more external traffic analysis companies for the purposes of drawing up statistics. In this regard, certain pages visited on the website contain electronic images in the web page code known as “pixel tags” (or “invisible GIFs” or “web beacons”), the function of which is similar to that of cookies. Web beacons analyse traffic from one page to another in order to optimise flows of Internet traffic. External site advertisers may also use web beacons to identify users during their visits to the website and to ascertain how they found the site.

 

How to deactivate cookies?

Most Internet browsers accept cookies by default. They may, however, be configured to refuse the cookies or to issue a warning when cookies are sent. It is important to point out that certain website functions may not operate properly if the browser used does not accept cookies.

Use the “Help” section in your web browser to learn how to block new cookies, receive notification of new cookies or disable cookies. Please note that the configuration of each browser is different.

To assist you in this process, we have provided links to the “Help” section of some of the most popular web browsers:

For more information about how cookies or targeted marketing work, you can view the following websites: www.youronlinechoices.eu and www.allaboutcookies.org.

Keep in touch with Thello and receive news about our services

Your train journey
between France and Italy

Over 15 years
from 4 to 14 years
(needs seat)
For night trains only
Buy a Carnet #MarseilleMilan